Understanding Our Refund Process
We aim to provide transparency and fairness in all transactions. Please review our refund guidelines below.
Policy Overview
At Auto Cars Insurance LLC , we strive to ensure customer satisfaction. Refund eligibility depends on the type of policy purchased, the timing of cancellation, and applicable state regulations.
1. Eligibility for Refunds
We provide a wide range of insurance solutions including auto, property, and specialized vehicle coverage. Refund eligibility depends on the type of insurance policy selected, the timing of cancellation, and applicable insurance carrier and state regulations. Policies canceled within the applicable “free look” period may be eligible for a full refund, subject to carrier approval and state guidelines. After the free look period, any eligible refund is generally calculated on a prorated basis for the unused portion of coverage. Administrative, processing, or service fees may apply and may be deducted where permitted by the insurance carrier or applicable law.
2.Non-Refundable Items
- Processing or underwriting fees, if disclosed at the time of purchase
- Claims that have already been paid or are currently in progress
- Short-term, temporary, or limited-duration insurance coverage plans, where applicable
3.Refund Timeline
Once a cancellation request is approved by the insurance carrier, eligible refunds are typically processed within 7–14 business days. Processing times may vary depending on the insurance provider and your financial institution.
4.How to Request a Refund
To request a refund, please contact our support team with your policy number and cancellation details. Our representatives will assist you based on the specific procedures required by the insurance carrier.